Customer Service Policies
Shipping and Handling Charges
For purchases of $200.01 and over, the shipping and handlign charge is 10% of the merchandise total.
Returns and Exchanges
If you are not satisfied with your purchase for any reason, please return it in original condition within 30 days of its arrival for a full refund. All items must be returned in their original packaging.
Although we will refund the original shipping cost, we are not able to refund the cost of shipping to return the products to us unless it was as a result of our error or the product arrived damaged. Contact us for more information about a return or exchange.
If you are exchanging a product for a similar item because it arrived
to you damaged, we will pay for shipping costs to send the replacement
item to you.
We currently serve customers within the United States. Special orders
to other parts of the Americas or Europe are possible. Please contact
us for more information.
We are happy to handle special orders for items that are either not in stock or for custom orders. They require patience! Items will generally arrive 2-3 months after placing the order.